Handle incoming sales calls, WhatsApp enquiries and customer leads.
Understand customer requirements and recommend suitable products.
Clearly explain product features, perks, pricing and installation requirements.
Follow up consistently and convert qualified enquiries into sales.
Prepare quotations and coordinate with installation and service teams.
Maintain accurate lead and follow-up records in the CRM.
Achieve monthly sales and conversion targets.
Build robust customer relationships.
Upsell and cross-sell suitable products where relevant.