We’re Hiring: Technical Account Manager

Location: Mumbai

Experience: 4–8 years

FirstHive is looking for an experienced Technical Account Manager to drive customer success, deliver technical solutions, and identify account growth opportunities.

What you’ll do

Work with clients and internal teams to gather requirements and design technical solutions

Manage client deliverables, integrations, testing, and deployments

Create BRDs, FSDs, user stories, solution documents, data maps, API formats, and test scenarios

Conduct client demos and business reviews

Monitor account health, manage risks and escalations, and drive customer adoptionIdentify upsell and expansion prospects in collaboration with Sales

What we’re looking for

BE/B. Tech in IT/CSE, BCA, or MCA4–8 years of experience in Technical Account Management, Technical Solutioning,



or Technical Product Management

Solid experience in application/data integrations, requirement gathering, data mapping, impact and gap analysis

Hands-on experience with Postman, JIRA, Databases, MS Office, and ChatGPT/LLMs

Strong communication, analytical, stakeholder management, and problem-solving skills Preferred: CDP/MarTech, MySQL, JavaScript, or MDM

Why FirstHive?

Fast-growing global B2B SaaS startup

Excellent growth opportunities and competitive remuneration

Team-oriented team and exposure to leading global organizations

Pay: ₹1,500,000.00 - ₹2,000,000.00 per year

Work Location: In person

📌 Technical Account Manager Mumbai (India)
🏢 Firsthive
📍 India