Key Skills: PLSQL, Product Support, Python, Capital Market, L2/L3 Support Leadership, Investment Management, Scripting, ReactJS, Java

Roles and Responsibilities:
Provide L2.5 production support for investment management applications, resolving incidents and service requests within agreed SLAs.
Lead investigation of complex application, data, integration, and platform issues across production settings.
Analyse transaction, portfolio, market, and reference data flows using PL/SQL and Python-based troubleshooting utilities.
Coordinate L2/L3 support response for incidents involving upstream and downstream capital markets systems and APIs.
Monitor platform stability, maintain operational runbooks, and participate in 24x7 on-call support and post-incident reviews.

Skills Required:
7 - 14 years of experience in enterprise application support, investment management technology,



or capital markets platforms.
Solid practical knowledge of investment management and capital market operations, products, and data flows.
Hands-on experience supporting production applications and leading L2/L3 incident troubleshooting.
Proficiency in PL/SQL and Python for diagnostics, data validation, automation, and root-cause analysis.
Experience supporting APIs, integrations, and data pipelines across enterprise financial systems.

Valuable to Have
Experience with scripting, Java, or ReactJS in support or application troubleshooting environments.

Education: Bachelor's degree in Computer Science, Information Technology, Finance, Engineering, or a related discipline.

📌 Technical Support Engineer Hyderabad
🏢 Careernet
📍 Hyderabad