Roles and Responsibility
Develop and deliver high-quality training programs tailored to meet business objectives.
Conduct needs assessments to identify skill gaps and create targeted training solutions.
Collaborate with subject matter experts to design and implement comprehensive training initiatives.
Evaluate training program effectiveness and provide recommendations for improvement.
Manage and maintain accurate records of training activities and participant progress.
Foster a supportive learning workplace that encourages engagement and participation.
Job Requirements
Proven experience as a trainer or in a related field, preferably in the BPO industry.
Excellent communication, presentation, and interpersonal skills.
Robust analytical and problem-solving skills, with the ability to think critically and creatively.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
Familiarity with adult learning principles and instructional design methodologies.
Robust organizational and time management skills, with attention to detail and the ability to prioritize tasks.
📌 Trainer Domestic Gurugram
🏢 TP
📍 Gurugram
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