To generate sales by understanding customer requirements, presenting suitable vehicles, conducting test rides, following up leads and ensuring a smooth purchase and delivery experience.
Key Responsibilities:
Attend walk-in and digital enquiries professionally.
Understand customer requirements and recommend appropriate models.
Explain vehicle features, specifications, pricing, offers and advantages.
Arrange and conduct test rides.
Generate recent leads through calls, referrals, events and local marketing.
Follow up all enquiries and quotations regularly.
Convert enquiries into bookings and retail sales.
Explain finance, insurance, accessories and warranty options.
Collect and verify customer documents.
Coordinate with finance,
insurance, registration and delivery teams.
Maintain accurate customer information in DMS/CRM.
Ensure timely delivery and customer handover.
Make post-delivery follow-up calls and encourage referrals.
Achieve assigned monthly sales and activity targets.