CollectionFollow up with customers for outstanding booking/installment payments and ensure collections within agreed timelines.25%2.
Daily
Calling &
• Follow-upMake regular outbound calls to customers regarding due dates, pending payments, instalments and payment commitments.15%3.
Collection Target
AchievementAchieve monthly collection targets assigned by management and maintain a healthy collection ratio.20%4. Lead &
Customer Conversion SupportFollow up with sales leads, interested customers and prospects to support site visits, bookings and sales closures.10%5.
Payment Commitment
TrackingMaintain records of customer promises-to-pay, follow-up dates and actual payment status.10%6. CRM / ERP UpdatingUpdate customer calls, payment status, follow-ups,
commitments and remarks accurately in CRM/ERP.5%7.
Customer Relationship
ManagementMaintain qualified communication with customers, resolve basic payment-related queries and coordinate with Sales/Accounts/CRM teams.5%8. Escalation &
CoordinationEscalate delayed/high-value/critical accounts to the reporting manager and coordinate with Accounts and Sales teams.5%9. Reporting &
MISSubmit daily/weekly collection reports, pending-payment reports and follow-up status to management.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Tele Collection Executive Real Estate Ahmedabad (India)
🏢 Rashmi Engicon
📍 India
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