Key Responsibilities:
Install, configure and troubleshoot desktops, laptops, printers and other IT equipment.
Provide first-line support for Windows, LAN/Wi-Fi, internet, VPN and Remote Desktop issues.
Support Microsoft 365, Outlook, Teams, SharePoint and OneDrive.
Assist with user accounts, permissions, password resets, MFA/2FA and application access.
Prepare devices and system access for employee onboarding and support IT requirements during offboarding.
Maintain IT asset, software, access and support records.
Assist with endpoint security, updates, backup checks and routine IT maintenance.
Support Teams workspaces, email signatures, SharePoint folders and other business technology requirements.
Troubleshoot employee issues independently and escalate complex issues appropriately.




Coordinate with vendors and client IT teams when required.

What Were Looking For:
1–4 years of experience in IT support, desktop support, helpdesk or a similar role.
Practical knowledge of Windows, hardware, Microsoft 365 and basic networking.
Familiarity with VPN, RDP, MFA, user accounts and access management.
Valuable troubleshooting and problem-solving skills.
Transparent communication, responsiveness and a robust service mindset.
Exposure to Active Directory, Entra ID, Intune or similar tools would be an advantage.

📌 It Support Executive Ahmedabad
🏢 Taxoz India
📍 Ahmedabad