We are looking for an enthusiastic and target-oriented Telecounsellor – Voice Sales to join our team in Mayapuri, Delhi. The candidate will be responsible for handling outbound/inbound customer calls, understanding customer requirements, explaining products/services, generating leads, and converting prospects into sales.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle inbound sales enquiries and provide relevant product information.
Understand customer requirements and recommend suitable products/services.
Generate leads and convert enquiries into successful sales.
Achieve daily, weekly, and monthly sales targets.
Follow up with interested customers and maintain regular communication.
Maintain accurate customer information and call records in the CRM.
Handle customer objections professionally and close sales.
Ensure a positive customer experience throughout the sales process.
Coordinate with the sales/operations team for smooth order or application processing.
Candidate Requirements
Education: 12th Pass / Graduate.
Experience: Freshers and experienced candidates can apply.
Valuable verbal communication and convincing skills.
Comfortable speaking with customers over the phone.
Sales-oriented and target-driven approach.
Basic computer knowledge.
Ability to handle customer objections and follow-ups.
Positive attitude and willingness to learn.