Participate in consulting assignments, identify, mentor Six Sigma Lean projects, Drive process improvement & transformation in customer service vertical. Drive process excellence in Customer Service segment. Support in RFP, RFI, Sales Collaterals
Required Candidate profile
15+ yrs relevant exp in process excellence with BPO industry. Hands-on exp in leading Lean Six Sigma (GB/BB) projects from Ideation to Implementation. Knowledge of LSS tools & technique
📌 Sr Gm Process Excellence International Contact Center / Bpo Navi Mumbai (India)
🏢 Ziphertech
📍 India
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