Entry is restricted after 12 PM for the interview

Role & responsibilities
Maintain databases and managing order, creating order ID
Execute and maintain order management processes
Bill-to site updates,generating bills
Discount tier management, End-of-life product updates
Handle emails.
SLA tracking, and handling client calls/escalation process.
Ensure meeting SLAs and measuring KPIs, day-to-day query resolution, and timely process escalations.
Quality Initiatives and Identifying automation initiatives

Key Skills
Robust written and verbal English communication.
Excellent customer service and problem-solving skills.
Valuable listening skills.
Ability to multitask in a rapid-paced environment.

Preferred candidate profile
Graduates from - BCA, BCom, BBA,



BA with year of graduation, 2024, 2025 and 2026 only (along with provisional/degree certificate).
Graduates with Good English communication skills.
Freshers and experienced candidates with less than 2years of experience will be considered.
Candidates must have basic computer proficiency and strong customer service orientation.
Must be comfortable working in rotational shifts (including night shifts) and rotational week-offs.
Work from office role

Not Eligible: Candidates with technical or niche qualifications such as BE, BTech, ME, MTech, MCA & MBA qualifications

📌 Walk In Wipro Is Hiring For Associate Order Management Role In Chennai (India)
🏢 Wipro
📍 India