Role & responsibilities
Assist in installing, configuring, and maintaining network devices such as routers and switches.
Monitor network connectivity and performance.
Troubleshoot basic LAN, WAN, Wi-Fi, and internet connectivity issues.
Understand and support TCP/IP, DNS, DHCP, and IP addressing.
Provide basic network and IT technical support to users.
Assist senior network engineers in network configuration and maintenance.
Identify network issues and escalate complex incidents to the appropriate team.
Maintain network documentation and troubleshooting records.
Support basic network security and firewall monitoring activities.
Learn networking tools, technologies, and standard troubleshooting procedures.
Preferred candidate profile
Freshers or candidates with 01 year of experience in Networking or IT Support.
Basic knowledge of computer networking concepts, LAN, WAN, and the OSI model.
Understanding of TCP/IP, IP addressing, DNS, and DHCP.
Basic knowledge of routers, switches, and network troubleshooting.
Familiarity with Windows OS and basic Linux commands is an advantage.
CCNA certification or networking certification is preferred but not mandatory.
Strong analytical, troubleshooting, and problem-solving skills.
Positive communication skills and willingness to learn new technologies.
Ability to work effectively in a team setting.
Willingness to work in a hybrid mode and rotational shifts, if required.