Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Job Responsibilities
Handle inbound and/or outbound customer calls for international customers.
Provide accurate information and resolve customer queries professionally.
Maintain high standards of customer service and ensure customer satisfaction.
Understand customer requirements and provide appropriate solutions.
Document customer interactions and update the required systems.
Meet defined quality, productivity, and customer service targets.
Follow company policies, processes, and compliance guidelines.

Eligibility
Qualification: 10th / 12th pass and above.
Experience: Freshers and experienced candidates can apply.
Excellent verbal communication and interpersonal skills.
Good listening and problem-solving abilities.




Comfortable working in a rapid-paced setting.
Willingness to work in rotational shifts and rotational week-offs.

Shift & Work Schedule
Rotational Shifts
Rotational Week-Offs
Candidates should be flexible to work across different shift timings based on business requirements.

Key Skills
Excellent English communication.
Customer handling skills.
Good comprehension and active listening.
Basic computer knowledge.

Why Join Us?
Opportunity to work with international customers.
Career growth prospects.
Structured training and development.
Performance-based growth opportunities.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

📌 Walk In Customer Service Associate Bengaluru
🏢 Firstsource
📍 Bengaluru