Role & responsibilities
Manage Europe hotel reservations, transfers, coaches, sightseeing and ground services.
Coordinate with European DMCs, hotels and suppliers for rates, availability and confirmations.
Handle booking amendments, cancellations, rooming lists, vouchers and operational documentation.
Coordinate FIT, group and MICE travel arrangements across Europe.
Ensure timely confirmations, accurate bookings and smooth service delivery.
Maintain supplier follow-ups and resolve operational issues efficiently.
Preferred candidate profile
3 to 7 years of experience in Travel Operations, DMC or Tour Operations.
Hands-on experience in European travel reservations is essential.
Solid knowledge of European hotels, destinations and ground services.
Experience handling supplier coordination, group bookings and travel documentation.
Proficiency in MS Excel with robust communication and follow-up skills.
Candidates from European DMCs, outbound tour operators and travel companies preferred.