Role & responsibilities
Manage daily operations of the store, ensuring productive use of resources and optimal customer satisfaction.
Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting.
Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records.
Ensure visual merchandising standards are met by implementing effective displays and promotions.
Analyze sales data to identify trends and opportunities for improvement.
AreaActivitiesexpectedtobeperformedbyaLenskartStoreManager
Customer focus: Driving Net Promoter Score
Driving sales vs. plan
People development (Attrition Control)
Cash & Inventory management
Supervision
SOP adherence & implementation
Store upkeep & maintenance
Personal attributes & competencies
Ability to act as a link between strategy and execution
Ability to develop and inspire people to achieve their best
Ability to build rapport and trusting relationships
Ability to understand stated and unstated needs of the customer and offer solutions
Explicit communication and active listening skills
Ability to adapt to a changing setting and openness to learn
Proactive task ownership, result-orientation, and customer-orientation
Ability to multitask and organize activities based on priority
📌 Retail Store Manager Sivakasi
🏢 Lenskart
📍 Sivakasi
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