Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

For additional information, visit us at www.wipro.com.

Role Overview

As the Practice Delivery Leader for the SAP Practice at Wipro Technologies, you will be the key figure responsible for overseeing the comprehensive delivery lifecycle of SAP solutions within your designated region. This leadership role demands a strategic mindset to balance innovation, financial performance, and customer satisfaction, while ensuring seamless execution across multiple client accounts.

You will spearhead initiatives to maintain a consistent and profitable pipeline through effective delivery management, acting as the primary escalation point for delivery concerns and collaborating closely with cross-functional teams including Sales, Sub-practice leads, and Talent Engineering. By setting the standard for operational excellence and embedding AI-driven innovations, you will elevate client experiences and drive sustained growth in the SAP space.

Primary Responsibilities

- Strategic Delivery Leadership: Own end-to-end SAP delivery operations, ensuring all projects align with organizational growth objectives, uphold quality standards, and meet financial targets across Fusion SaaS, OCI, EBS, and industry-specific SAP solutions.
- Financial Management: Execute revenue and margin commitments with rigorous forecasting, ensuring performance matches or exceeds sold margins on a quarterly basis.
- Operational Excellence:



Champion the "Start Green, Stay Green" principle, minimising risks and surprises through proactive governance, escalations, and robust delivery controls.
- Innovation Driver: Integrate AI and automation technologies in mainstream delivery, fostering continuous improvement and operational efficiency.
- Talent Development & Fulfillment: Collaborate with Talent Engineering to optimize resource allocation, skills development, and ensure at least 85% of deployments utilize internal talent, enhancing retention and reducing hiring costs.
- Customer Engagement & Growth: Strengthen deep client relationships by managing challenging programs effectively, converting delivery successes into tangible growth opportunities within farming accounts, and promoting the "One Wipro" collaborative culture across geographic and service line boundaries.

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Key Responsibilities
- Customer Success & Delivery Excellence

- Lead end-to-end delivery ensuring achievement of business outcomes, contractual commitments, SLAs, delivery milestones, and quality standards.

- Build trusted customer relationships, manage governance, risks, escalations, and stakeholder expectations, and drive customer advocacy through consistent delivery excellence.

- Enhance delivery predictability, operational rigor, and customer experience through effective execution and outcome-focused delivery management.

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2. Business Growth & Commercial Performance
- Drive delivery-led growth by identifying expansion opportunities, supporting sales pursuits, and converting opportunities into revenue across accounts, sectors, clusters, and service lines.





- Optimize profitability, utilization, cost efficiency, and revenue realization while minimizing revenue leakage.

- Partner with sales and account teams to accelerate growth, strengthen commercial performance, and maximize business value.

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- 3. AI-Led Innovation, Automation & Operational Excellence
- Lead adoption of AI, GenAI, Agentic AI, automation, and hyper-automation to transform delivery models, enhance customer outcomes, and improve productivity.

- Drive continuous innovation through process transformation, reusable assets, accelerators, frameworks, delivery IP, and data-driven decision making.

- Leverage AI-led insights and intelligent operations to improve scalability, efficiency, quality, responsiveness, and business performance across delivery portfolios.

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- 4. Governance, Risk & Talent Leadership
- Establish best-in-class delivery governance, assurance, compliance, financial controls, and risk management practices to improve operational resilience and delivery predictability.

- Ensure effective resource planning, vendor management, forecasting, and operational controls while maintaining adherence to organizational standards.

- Build a future-ready organization through leadership development, succession planning, capability building, mentoring, and a culture of innovation, collaboration, accountability, and high performance.

Mandatory Skills: SAP Activate Methodology .

Experience: >10 YEARS . Reinvent your world. We are building a contemporary Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

📌 Practice Delivery Lead II SAP (Bengaluru)
🏢 Wipro
📍 Bengaluru