This is an in office internship role based at our Head Office in Andheri. The intern will act as a process owner, focusing on enhancing the in-clinic customer journey through standardization, process optimization, and data-driven improvements.
The role involves identifying gaps in the current customer experience, streamlining workflows, and implementing structured processes to ensure consistency and efficiency across touchpoints. You will work closely with clinic staff and doctors to drive execution, improve coordination, and elevate overall service quality.
Key responsibilities include customer journey mapping, process standardization, data analysis, cross-functional collaboration, and ensuring seamless client follow-ups.
This is a paid internship.
Duration- 3 months
Location: Mumbai- Kaya Limited,
Andheri East - should be comfortable to travel to the Office.
Eligibility: Open to graduates/College Students
Joining: Immediately, 6 Days working
Qualifications
Excellent communication, interpersonal, and customer service skills
Organizational and time management abilities
Teamwork and collaboration skills while maintaining a skilled environment
Proficiency in MS Office and basic computer skills
Comfortable working in a energetic clinic setting with a client-focused approach
Job Type: Internship
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Clinic Experience Internship Mumbai
🏢 Kaya
📍 Mumbai
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