Responsibilities
Understanding business requirements and processes from our customers for creating digital applications on our internal no-code tool
Converting business processes into technology solutions, designing application flow, database design, and connections.
Create SQL queries for report generation on the platform.
Build visualizations and dashboards based on business KPIs.
Create training documents and videos for our users. Support users in the digital requirements.
Analyze and suggest product and process improvements
Take and track all customer queries and assist them in using the platform
Interface with the product team on feature requirements and improvements
Requirements
At least 2+ years of experience in SQL and implementation of any enterprise platform such as an ERPs etc.
Ability to grasp business processes and create business processes for digitization of operations.
Tech, MCA, BCA, or graduation in any technical field.
Valuable to have working experience in working on no-code digital solutions or ERPs
Hiring Process
Aptitude test
Technical Interview
Culture Interview
Skills:- Customer Success, SQL and Customer Relationship Management (CRM)