What are we looking for?
Robust interpersonal, communication, and persuasion skills.
Interest in sales and client management within a quick-paced setup.
Solid problem-solving skills to address and resolve client concerns.
Ability to multitask and handle multiple client accounts effectively.
Minimum 1 Year of experience in telecalling, client success, or B2B servicing roles
Based in Bangalore
What will you be doing?
Manage a portfolio of Travel Agents and ensure consistent engagement.
Drive re-application cycles by tracking demand patterns, renewal triggers, and client usage behaviour.
Build and execute retention strategies for high-value & high-frequency clients.
Lead resurrection initiatives to revive inactive or low-engagement accounts.
Maintain dashboards, performance trackers, and portfolio analytics.
Collaborate with operations and business teams to ensure seamless service delivery.
Resolve escalations and strengthen long-term client relationships.