About ResonateResonate is an Australian customer experience (CX) software company. For a decade, we’ve helped organisations listen to their customers and act on what they hear. Today, we work across global markets, supported by a team spanning Australia, India, the Philippines, the UK and the US.

We’re at an exciting point in our journey — growing, investing in our product, and building the kind of company people are proud to be part of. This is a brand-new role, created to help us do exactly that.

The RoleAs our People Operations Admin, you’ll play an important role in keeping our People Operations running smoothly and helping create a great employee experience across Resonate.

This is a hands-on role covering recruitment, people administration, onboarding, employee experience, culture initiatives and day-to-day People & Culture support. You’ll work closely with the People & Culture team, managers and employees across our global locations.

What You’ll DoRecruitment

- Support recruitment activities including job postings, candidate screening, interview coordination and candidate communication.

People Operations & Administration

- Maintain accurate employee records, HR systems and documentation.
- Support day-to-day People & Culture administration, reporting and employee lifecycle processes.
- Coordinate onboarding from offer acceptance through the first 90 days, including introductions, systems access and resources.

People & Culture Initiatives

- Support employee engagement, recognition, surveys, culture initiatives and internal People & Culture communications.
- Help coordinate company events, team activities and employee programs.

Global Team Support

- Support employees across Australia, India, the Philippines, the UK and the US.
- Coordinate activities across locations and time zones and work with local providers and partners.
- Help create connection,



consistency and a positive employee experience across our distributed teams.

About YouYou’re organised, approachable and genuinely enjoy helping people. You don’t need to know everything about HR — what matters most is that you’re curious, proactive and eager to learn.

- 1–3 years’ experience in HR, People & Culture, People Operations, administration, recruitment or a similar role.
- Strong organisational and administrative skills with excellent attention to detail.
- Clear and confident written and verbal communication skills.
- Proactive approach, good problem-solving skills and willingness to take ownership.
- Ability to manage multiple tasks and priorities.
- Experience using HR systems and Microsoft Office/365.
- Ability to work confidently with AI tools and an interest in smarter ways of working.
- Basic graphic design skills.
- Event planning or coordination experience is a nice-to-have.
- Experience working with distributed or global teams is an advantage.

What We Offer

- Broad exposure to People & Culture and the opportunity to build your HR career.
- Real ownership and the opportunity to make an impact from day one.
- Exposure to leaders and teams across a growing global business.
- Learning and development opportunities.
- A supportive and collaborative team setting.
- The opportunity to grow with Resonate as the business continues to evolve.
- Opportunities to travel and experience different parts of the world.

Why Resonate?At Resonate, we believe great customer experiences start with great employee experiences. We’re a growing, global team that values collaboration, curiosity, ownership and having a bit of fun along the way.

If you’re looking for a role where you can learn, contribute and make a real difference to the employee experience, we’d love to hear from you.

How to ApplyIf this sounds like you, we’d love to hear from you. Apply now and tell us a little about yourself and why you’d be a great addition to the Resonate team.

📌 People Operations Admin (Kochi)
🏢 Acquarius Capstorm
📍 Kochi