About EzeeHealth

EzeeHealth is a healthcare platform dedicated to bridging the gap between primary hospitals and super-specialty care providers. We empower doctors and healthcare centers to deliver advanced treatment options to patients by enabling seamless coordination and medical collaboration.

Role Overview

As a Patient Service Coordinator, you will be ensuring that our patients receive the right care in our partner hospitals. For that, you'll maintain a very positive relationship with our partner hospitals and their staff.

Key Responsibilities

- Serve as the liaison between patients, doctors, and hospitals to ensure smooth communication and coordination of care.
- Help patients understand their diagnosis, treatment options, and referral processes.
- Schedule and confirm appointments, consultations, and procedures with relevant specialists.
- Coordinate with hospital teams for timely updates on patient cases- registration details,



Patient Bills and discharge summary.
- Maintain accurate and confidential patient records in the system.
- Provide empathetic support to patients and families, ensuring they feel informed and cared for.
- Track patient progress and follow up post-treatment to ensure satisfaction and continuity of care.
- Collaborate with internal teams to resolve escalations or logistical challenges efficiently.

Qualifications & Requirements

Prior experience in patient coordination, hospital administration, hospital sales, or healthcare operations.

Excellent communication and interpersonal skills.

ZOHO CRM familiarity would be preferred.

Ability to handle sensitive information with professionalism and confidentiality.

📌 Patient Service Coordinator (Bengaluru)
🏢 EzeeHealth
📍 Bengaluru