Location: Noida, Uttar Pradesh
Job Type: Full time
Experience: 1–4 Years
Industry: Diagnostics

About the Role

looking for a Client Relationship Manager to handle customers over calls, understand their queries, provide appropriate solutions, and ensure a positive customer experience. The company provides diagnostic and pathology services with home sample collection and customer support.

Key Responsibilities
Handle inbound and outbound calls from customers/clients
Understand and resolve customer queries
Provide accurate information regarding services and requirements
Handle complaints and customer concerns professionally
Build and maintain strong customer relationships
Ensure customer satisfaction
Follow up with customers whenever required
Maintain call logs and update customer records/CRM
Coordinate internally for timely resolution of customer issues

Requirements




Graduate in any stream preferred
1–4 years of experience in Customer Service, Customer Support, Client Relationship, Telecalling, Telesales, Voice Process or CRM
Excellent Hindi & English communication
Solid customer-handling and interpersonal skills
Good problem-solving ability
Comfortable handling customers over calls
Customer-oriented and qualified approach

Who Can Apply?

Customer Service Executive | Customer Support Executive | CRM Executive | Client Relationship Executive | Customer Care Executive | Telecaller | Telesales Executive | Voice Process Executive | Inside Sales Executive

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

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