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Lead and oversee day-to-day hospital operations to ensure smooth and effective functioning.
Monitor operational performance across all clinical and non-clinical departments.
Ensure compliance with hospital policies, SOPs, quality standards, and regulatory requirements.
Coordinate with HODs and departmental teams to resolve operational issues effectively.
Monitor patient flow, service delivery, turnaround time, and overall patient experience.
Identify operational gaps and implement corrective and preventive actions.
Drive initiatives for improving operational efficiency, productivity, and cost optimization.
Ensure effective coordination between Clinical, Nursing, Administration, Billing, and Support Services.
Monitor manpower utilization, duty deployment, and departmental staffing requirements.
Review MIS,



operational reports, KPIs, and performance dashboards for management review.
Handle patient grievances and ensure timely resolution in coordination with concerned departments.
Ensure readiness for internal audits, quality assessments, and accreditation requirements.
Develop and implement process improvements to enhance service quality and efficiency.
Support management in planning, budgeting, recent initiatives, and operational strategies.
Ensure a culture of accountability, teamwork, patient-centricity, and continuous improvement.

Pay: ₹600,000.00 - ₹900,000.00 per year

Work Location: In person

📌 Senior Manager Operations Kangra
🏢 Fortis Hospital Kangra
📍 Kangra