13 Oct
|
BrightChamps
|
Bengaluru
13 Oct
BrightChamps
Bengaluru
Job Title: Operations Intern
Company: BrightCHAMPS
Location: HSR Layout, Bengaluru (Work From Office)
Working Days: 6 days a week, including Saturdays and Sundays
Week Off: Rotational weekday off
Conversion: PPO opportunity upon successful completion of the internship
Stipend: 15,000/- per month
About the Role
BrightCHAMPS is looking for a proactive and organised Operations Intern to support daily Teacher Operations and Academy Operations. The role involves coordinating with Training, Audit/Quality, Recruitment, and Onboarding teams to ensure smooth workflows, accurate reporting, and timely task completion.
Key Responsibilities
- Handle teacher and customer follow-ups through calls, emails, and other communication channels.
- Manage email communication, chat, and ticket-based processes.
- Coordinate with Training, Audit/Quality, Recruitment, and Onboarding teams to ensure smooth operations.
- Maintain trackers for training schedules, attendance, assessments, candidate status, and onboarding progress.
- Update operational data, reports, and MIS using Excel/Google Sheets.
- Support day-to-day Teacher Operations and Academy Operations activities.
- Track pending tasks, identify delays, and follow up with relevant teams for closure.
- Follow defined SOPs and ensure timely and accurate completion of assigned tasks.
Skills & Requirements
- Graduate in any discipline.
- Strong communication, coordination, and follow-up skills.
- Good organisational skills and attention to detail.
- Basic proficiency in Excel/Google Sheets, Google Forms, and email communication.
- Ability to multitask and work with multiple teams in a fast-paced environment.
- Prior experience or internship in Operations, HR, Recruitment, or Training is an advantage but not mandatory.
What You’ll Gain
- Hands-on experience in Teacher and Academy Operations.
- Exposure to cross-functional coordination, reporting, and operational processes.
- Opportunity to learn and grow in a dynamic EdTech workplace.
- PPO opportunity upon successful completion of the internship.
📌 Operation Intern (Bengaluru)
🏢 BrightChamps
📍 Bengaluru