TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.

What we are looking for

Role: Nice CXOne Senior Developer

Experience Range: 5 to 8 Years

Location: PAN INDIA

Must Have:

- experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
- Hands-on experience with NICE CXone development (Studio, APIs, scripting).
- Strong understanding of Cisco UCCE/UCCX call flows and routing logic.
- Proficiency in programming languages (JavaScript, Python, or .NET).
- Experience with REST APIs, web services, and data exchange formats (JSON, XML).

Good to Have:

- The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications




- Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).
- Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
- Translate Cisco call flows and routing scripts into NICE CXone equivalents.
- Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.
- Develop automation scripts for provisioning and configuration.
- Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.
- Prepare technical documentation, migration guides, and code repositories.

Essential:

- NICE CXone Mpower
- Cisco CUCM, CVP, Finesse knowledge.

Minimum Qualification:

- 15 years of full time education
- Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

📌 Nice CXOne Developer (Bangalore Metropolitan Area)
🏢 Tata Consultancy Services
📍 Bangalore Metropolitan Area