Key Responsibilities:

- Prepare and maintain real-time reports & dashboards on Excel and Google Sheets
- Track daily calling metrics, dialler performance, lead movement, and agent productivity
- Work closely with Ops, Dialler, and WFM teams to provide actionable insights
- Support business with weekly/monthly reporting, performance trends, and analysis
- Build data visualizations using BI tools (Tableau, PowerBI, Looker preferred)
- Ensure timely, accurate, and structured MIS delivery to stakeholders

✅ Requirements:

- 1–1.5 years’ experience as MIS Executive in a BPO/Call Center/Loan Process
- Proficiency in MS Excel, Google Sheets, Pivot Tables, and Formulas
- Strong analytical and communication skills
- Knowledge of dialler systems & contact center metrics (e.g., Churn, Calls Answered, Dial Types)
- Exposure to BI tools (PowerBI, Tableau, Looker) is a solid plus
- Graduate degree minimum
- Available to join immediately or within 10 days

Pay: ₹25,000.00 - ₹34,000.00 per month

Benefits

- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 MIS Executive (Bengaluru)
🏢 Magicbricks Reality Services
📍 Bengaluru