Manager – London Market Specialty Claims Operations

Location

Pune, Maharashtra

Work Mode

Hybrid

Experience

Management-level experience

Function / Domain

London Market / Specialty Insurance Claims

Role Overview

PrimeTalentBridge is hiring a Manager for a multinational client to lead end-to-end claims operations supporting London Market specialty insurance lines. The role requires solid insurance-domain expertise combined with operational leadership, quality management and regulatory awareness.

Key Responsibilities

- Manage end-to-end specialty insurance claims operations.
- Ensure technical accuracy across claims-processing activities.
- Maintain compliance with applicable regulatory and operational requirements.
- Drive operational efficiency and service quality.
- Monitor productivity, quality and turnaround-time metrics.
- Manage escalations and complex operational issues.
- Support continuous process improvement initiatives.




- Coordinate with internal and external stakeholders.
- Coach and develop operations team members.
- Ensure consistent delivery against agreed service levels.
- Strong experience in insurance claims operations.
- Knowledge of London Market insurance.
- Specialty-lines insurance exposure preferred.
- Experience managing operational teams.
- Strong understanding of SLA, quality and productivity management.
- Excellent stakeholder-management skills.
- Strong analytical and decision-making capabilities.

Required Skills & Experience

How to Apply

Interested candidates should apply through PrimeTalentBridge with an updated résumé highlighting relevant experience, current location, notice period, and current/expected compensation.

📌 Manager (Pune)
🏢 PrimeTalentBridge
📍 Pune