Manager – Commercial (Exports)

Location: Hyderabad / Medchal

Department: Exports

Reporting To: India Head

About 24 Mantra Organic

At 24 Mantra Organic, we are committed to bringing India's finest organic products to consumers worldwide. We are looking for an experienced and commercially driven Manager – Commercial (Exports) to manage export documentation, ensure regulatory compliance, support international business development, and strengthen commercial operations across global markets.

Why Join Us?

Join 24 Mantra Organic, a pioneering organic food brand committed to sustainable agriculture and healthy living. Contribute to our international growth by strengthening export compliance, commercial operations, and global customer relationships.

Key Responsibilities

1. Export Documentation & Compliance

- Oversee end-to-end export documentation, including shipping documents, invoices, certificates, and customs clearance documentation.
- Ensure compliance with DGFT, Customs, GST, APEDA, FSSAI, NOP, and other applicable international trade regulations and certification requirements.
- Coordinate with customs brokers, freight forwarders, and relevant authorities to ensure timely and accurate documentation.

2. Export Commercial Operations

- Manage export orders from confirmation to shipment, ensuring documentation accuracy and timely execution.
- Coordinate with international customers (excluding the US market), production, quality, logistics, and finance teams.
- Identify and facilitate eligible export incentives under applicable government schemes, ensuring timely claims and realization.
- Monitor export-related costs and support commercial negotiations to improve profitability.

3. International Business Development

- Support business development initiatives to expand the company's presence in international markets.
- Coordinate with overseas customers on commercial requirements, product documentation,



certifications, pricing, and order fulfilment.
- Build and maintain strong relationships with international customers and trade partners to support business growth.
- Identify recent market opportunities and provide insights on international trade developments and customer requirements.

4. Process Improvement & Reporting

- Monitor export documentation, compliance, order execution, and incentive realization.
- Maintain accurate export records and prepare periodic reports on commercial performance.
- Identify opportunities to streamline documentation, strengthen internal controls, and improve operational efficiency.

Education

- Bachelor's degree in commerce, Business Administration, International Business, or a related discipline.
- MBA / PGDM in International Business or a related field preferred.

Experience

- 5 years of relevant experience in export commercial operations, international trade, export documentation, or business development.
- Experience in FMCG, food processing, organic foods, agri-exports, or manufacturing will be an added advantage.
- Strong knowledge of export documentation, customs procedures, international trade regulations, and export incentive schemes.
- Experience in international customer coordination and export business development.

Key Competencies

- Strong commercial acumen and understanding of international trade.
- Excellent communication, negotiation, and stakeholder management skills.
- Strong attention to detail, analytical ability, and problem-solving skills.
- Ability to manage regulatory requirements while supporting international business growth.

Key Performance Indicators (KPIs)

- Export documentation accuracy and regulatory compliance.
- Timely processing of export orders and documentation.
- Realization of eligible export incentives.
- Development of international customer relationships and new business opportunities.
- Improvement in commercial efficiency and export profitability.

📌 Manager Commercial (Exports) (Medchal)
🏢 ITC Limited - Foods Business Division (24 Mantra Organic)
📍 Medchal