Company Summary

Business Support

 Analysing PO s for backlog cleansing. Working closely with business to analyse and resolve blocking issues of PO.

 Analysis & closure of PO s and its connected objects for project closure.

 Project closure and it's connected objects, misalignment – ERP vs MDM tool.

 Customer Support in handling issues, PO closure.

 Coordinating with L1, L2 Support / Core Team for issues resolution.

 Coordinating with internal teams (Finance, P2P and Project) for closure of blocking points for

PO and Project closing.

 Weekly/Monthly Client connect to present as on date status.

 Weekly/Monthly Preparation of analysis & status of progressive report in excel.

 Monthly / Quarterly preparation of Dashboard with as on date status for Higher Management.

Key Interactions

 L1, L2 support, Project manager/Cost Controller and Business Stakeholders/SPOC.

Essential

 Solid customer service / client facing experience

 Experience in Oracle ERP on Proc, P2P and Project module

 Good logical, analytical & decision-making skill.





 Good verbal & written communication skills.

 Good knowledge of PowerPoint, advance Excel and Office 365 tools.

Preferred

 Experience in Oracle R12 ERP preferably Proc, P2P and Project module.

 Knowledge of P2P functional module mandatory or should have experience in handling L1

support

You are meant for this job if you have/ are:

 Good customer service/client facing experience

 Good planning, time-management & communication skills

 Ability to learn & adapt quickly

 Enjoy working in a quick-paced environment where priorities can change often, therefore the ability to work in a self-directed fashion adjusting priorities as required

 Strong Customer Service ethic and presentation

 Show strong initiative, proactive and persuasive

 Potential career path, if possible

 Training and development

 Diverse and international team if relevant

📌 -Lead Analyst(Data Cleansing Activity) (Noida)
🏢 Trigent Software
📍 Noida