Job Summary

Responsible for handling international travel operations, coordinating with overseas DMC partners, hotels, transport providers, and other suppliers to ensure smooth execution of international tour packages with accurate costing and excellent customer service.

Key Responsibilities

- Handle international FIT and GIT tour bookings and travel arrangements.
- Coordinate with overseas DMCs, hotels, transport providers, and local suppliers.
- Prepare itineraries, quotations, costing sheets, and travel vouchers.
- Manage hotel reservations, transfers, sightseeing, activities, and ground handling.
- Verify supplier rates, booking confirmations, cancellation policies, and payment terms.
- Coordinate with the Sales Team for booking updates, amendments, and client requirements.
- Ensure all booking details are accurately updated in the CRM and operational sheets.
- Monitor booking status, travel dates, payment schedules, and supplier confirmations.
- Resolve operational issues, cancellations, and last-minute travel changes.
- Maintain supplier records, booking documents, and operational reports.
- Ensure timely service delivery and customer satisfaction.
- Monitor operational costs and support profitability targets.

Required Skills




- Knowledge of international tour packages and destination operations.
- Good communication and coordination skills.
- Knowledge of FIT, GIT, MICE, hotel reservations, and ground handling.
- Proficiency in MS Excel, email communication, and CRM systems.
- Ability to manage multiple bookings and meet deadlines.
- Solid problem-solving and negotiation skills.

Qualification & Experience
- Graduate in Tourism, Hospitality, Travel Management, or a related field.
- 1–3 years of experience in international travel operations or DMC operations preferred.
- Freshers with relevant travel industry knowledge may also be considered.

Key Performance Indicators (KPIs)
- Booking accuracy and timely confirmations.
- Supplier response and coordination efficiency.
- Customer satisfaction and issue resolution.
- Operational cost control and booking profitability.
- CRM and documentation accuracy.
- Timely execution of travel arrangements.
- Reduction in booking errors and operational losses.

Pay: ₹18,000.00 - ₹32,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Provident Fund

Work Location: In person

📌 International Operations Executive (Dehradun)
🏢 Holidays Bookers DMC India Private
📍 Dehradun