Company Description Practo is a healthcare technology company focused on improving health outcomes by helping patients and healthcare providers make informed decisions. The platform uses advanced computer science and data science to ensure every interaction contributes to better care. Over 17 years, Practo has built practice management software, pioneered telemedicine, introduced Clinic Excellence Scores, and launched AI-powered tools for clinical decision support.

With strong data security measures including 256-bit encryption, HIPAA-compliant data centers, ISO 27001 certification, and QAI accreditation for medical quality, Practo is committed to safe and high-quality healthcare delivery. Today, Practo operates in 22+ countries, connecting millions of patients with thousands of doctors and facilities, and continues to expand its global impact, including a growing presence in the UAE.

Role Description The Inside Sales Specialist is a full-time, on-site role based in Bengaluru South. The specialist will engage with prospective and existing healthcare providers through calls, emails, and online meetings to promote Practo’s solutions, understand their needs, and offer suitable products and services. Daily responsibilities include generating and qualifying leads, managing a sales pipeline, conducting product demos, preparing proposals,



and closing sales to meet or exceed targets.

The role also involves maintaining accurate records in CRM systems, coordinating with marketing and operations teams, and providing timely follow-ups to ensure a smooth onboarding experience. A key part of the role is maintaining high levels of customer satisfaction by resolving queries, gathering feedback, and building long-term relationships with providers.

Qualifications

- Candidates should possess Inside Sales skills, including managing pipelines, conducting demos, and closing deals.
- Candidates should possess Lead Generation skills, including prospecting, qualifying leads, and nurturing opportunities.
- Candidates should possess Customer Service and Customer Satisfaction skills to handle queries, resolve issues, and build trust.
- Candidates should possess strong Communication skills, including clear spoken and written communication and active listening.
- Relevant experience in SaaS, healthcare, or technology sales is beneficial.
- Ability to work with CRM tools, analyze basic sales data, and prioritize tasks effectively.
- Comfort working in a fast-paced, target-driven environment with a team-oriented mindset.
- Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.

📌 Inside Sales Specialist (Karnataka)
🏢 Practo
📍 Karnataka