Insight Global is seeking an Imaging Support Specialist to support a large-scale Digital Brand Integration project by imaging, deploying, and supporting end-user devices for employees. This role is responsible for preparing laptops and desktops, assisting users during device setup and migration, and providing hands-on technical support throughout the deployment process.

Key Responsibilities Device Imaging & Deployment (60%) • Install standard applications, security tools, and complete domain/Entra ID enrollment.

• Validate devices against deployment standards and prepare equipment for end users.

• Manage collection, wiping, and staging of legacy hardware. User Support & Onboarding (25%) • Assist users with first-time login, MFA setup, profile configuration, and data access.

• Troubleshoot deployment-related hardware, software, printer, and peripheral issues.

• Provide onsite, face-to-face support during device rollouts. Documentation & Asset Management (15%) • Document work, issues, and resolutions within the ticketing system.

• Maintain accurate asset and inventory records.

• Coordinate with US-based IT teams and escalate unresolved issues.

• Support additional project activities as needed.

PR: $10/hr USD

Skills and Requirements

- 1-3 years of experience in desktop support,



PC deployment, or device imaging • Knowledge of Windows, Microsoft 365, Active Directory/Entra ID, and basic networking • Strong English communication skills, both written and verbal • Experience with Intune, Autopilot, SCCM, MDT, Jamf, or similar deployment tools • CompTIA A+, Microsoft certifications, or similar credentials

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment chance/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Imaging Support Specialist - INTL India (Mumbai)
🏢 Insight Global
📍 Mumbai