Company: MantraCare

Job Location: Paschim Vihar, New Delhi

Work Mode: Full time, Work From Office (WFO)

Salary: ₹35,000 – ₹55,000 per month (Negotiable, based on experience)

Working Hours: 12:00 PM onwards; working hours may extend late into the night as per company requirements.

Role Requirement: The candidate must be comfortable managing HR operations and coordinating with employees and teams working night shifts.

About MantraCare

MantraCare is looking for an experienced and responsible HR Manager / Senior HR Operations Manager who can independently manage end-to-end payroll, international provider payments and disbursements, employee grievances, HR documentation, recruitment, and cross-functional coordination.

The ideal candidate should have strong ownership, problem-solving, communication, and organizational skills. The candidate must be comfortable handling responsibilities during late-evening and night hours to ensure smooth HR operations and effective coordination with employees working across different shifts.

Key Responsibilities

- End-to-End Payroll Management

Independently manage the complete monthly payroll process, ensuring accurate calculations and timely salary processing.

Maintain payroll sheets, attendance records, leave records, salary deductions, and payroll trackers.

Coordinate with Finance and management to resolve payroll discrepancies and employee salary-related queries.

Ensure proper documentation, reconciliation, and confidentiality of payroll information.

- International Provider Payments & Disbursements

Manage international provider payments and disbursements, ensuring timely and accurate processing.

Maintain payment trackers, transaction records, and supporting documentation.

Coordinate with Finance and internal teams to resolve payment-related issues and discrepancies.

Track pending payments and follow up with relevant stakeholders to ensure timely completion.

- Employee Grievance & HR Support

Handle employee grievances and coordinate with relevant team members and managers for resolution.

Address concerns related to payroll, attendance, HR policies, and workplace matters.

Provide HR support to employees working evening and night shifts.

Maintain grievance records and ensure timely follow-ups and resolution.

Handle sensitive employee matters professionally and confidentially.

- Recruitment & Senior-Level Hiring

Manage recruitment activities whenever suitable hiring requirements arise.





Conduct interviews for senior-level positions, managerial roles, and other critical requirements.

Coordinate with hiring managers to understand job requirements and identify suitable candidates.

Manage candidate screening, interview scheduling, selection coordination, and hiring follow-ups.

- HR Documentation & MIS Management

Maintain and regularly update employee databases, payroll sheets, attendance trackers, payment records, and HR MIS reports.

Ensure accuracy and consistency of HR and operational data.

Prepare reports and share relevant updates with management as required.

Maintain organized employee documentation and ensure data confidentiality.

- Cross-Functional & Client Requirement Coordination

Coordinate with different departments to ensure smooth day-to-day operations.

Work closely with internal teams to understand and fulfil client-related requirements.

Follow up with relevant stakeholders to ensure timely completion of tasks and deliverables.

Coordinate with teams working across different shifts and provide HR support whenever required.

Ensure effective communication between management, employees, and operational teams.

- Night-Shift HR Operations Management

Independently manage HR-related responsibilities during late-evening and night hours.

Coordinate with employees and managers working night shifts to address HR concerns and operational issues.

Handle payroll-related queries, employee grievances, and other HR matters that arise during night operations.

Ensure smooth communication, timely issue resolution, and continuity of HR support across shifts.

Remain flexible with working hours and extend working time as required by business operations.

- Overall HR Operations & Process Management

Take independent ownership of assigned HR and operational responsibilities.

Manage multiple tasks simultaneously and ensure timely execution.

Identify process gaps and recommend improvements to enhance efficiency.

Support management with HR reporting, operational planning, and process improvements.

Maintain confidentiality of employee information, payroll data,



and international payment records.

Required Skills & Qualifications

3–6 years of relevant experience in HR operations, payroll management, or senior HR administration.

Strong hands-on experience in end-to-end payroll processing and salary reconciliation.

Experience in international payments, provider payouts, or disbursement operations will be highly preferred.

Good knowledge of attendance management, employee records, HR documentation, and grievance handling.

Experience conducting interviews for senior-level and managerial positions.

Proficiency in MS Excel and Google Sheets, including maintaining trackers and MIS reports.

Excellent communication, coordination, problem-solving, and follow-up skills.

Ability to work independently and manage multiple responsibilities.

Willingness and flexibility to work late hours and support employees working night shifts.

Ability to handle confidential information responsibly and professionally.

Ideal Candidate Profile

We are looking for a mature, responsible, and self-driven professional who can independently manage payroll and international disbursements while overseeing employee grievances, recruitment, HR documentation, and cross-functional coordination.

The candidate should be capable of taking ownership of HR operations during late-evening and night hours, coordinating with night-shift employees, and resolving employee and operational concerns without constant supervision.

Candidates with experience as an HR Manager, HR Operations Manager, Senior HR Executive, Payroll Manager, or Senior Operations Manager with strong HR and payroll exposure are encouraged to apply.

Job Location & Interview Details

Company Name: MantraCare

Landmark: EyeMantra Hospital

Address: A1/10, A1 Block, 3rd Floor, Paschim Vihar, New Delhi – 110063

Nearest Metro Station: Paschim Vihar West Metro Station (walking distance)

Google Maps: https://goo.gl/maps/qRgb2K3Y1THHimAn6

Contact Person: Bharat Mathur

Contact Number: (phone hidden)

Interested candidates can contact Bharat Mathur for further details and interview scheduling.

Important Note: This is a strictly work-from-office position. The working day starts at 12:00 PM, and the candidate must be willing to work beyond 9:00 PM and late into the night whenever required by the company. Flexibility to manage HR operations and coordinate with night-shift employees is an essential requirement for this role.

📌 HR Manager / Senior HR Operations Manager (Delhi)
🏢 MantraCare
📍 Delhi