- Room Inspection and Cleanliness

- Supervise daily cleaning of guest rooms, corridors, public areas, and other assigned areas.
- Inspect guest rooms for cleanliness, hygiene, presentation, and adherence to hotel standards.
- Ensure rooms are properly cleaned and released within the required time.
- Check bathrooms, linen, amenities, furniture, fixtures, and room supplies.
- Ensure vacant rooms, occupied rooms, departure rooms, and VIP rooms are handled as per hotel standards.

2. Staff Supervision and Allocation
- Allocate daily duties to Room Attendants, Housemen, and other housekeeping staff.
- Conduct daily briefings and communicate occupancy, VIP arrivals, special requests, and pending tasks.
- Monitor staff attendance, grooming, punctuality, discipline, and productivity.
- Train team members on cleaning procedures, hygiene standards, and guest service.
- Ensure adequate manpower deployment during peak occupancy and special events.

3. Public Area Maintenance
- Supervise the cleaning and upkeep of the lobby, reception area, restaurants, washrooms, staircases, lifts, corridors, and other public areas.
- Ensure all assigned areas remain clean, hygienic, and presentable throughout the day.
- Conduct regular inspections and arrange immediate corrective action wherever required.

4. Linen and Inventory Control
- Monitor the issue, collection, storage, and usage of guest linen and staff uniforms.
- Maintain proper control over housekeeping supplies, cleaning materials, amenities, and equipment.
- Ensure stock is stored safely and replenishment requests are raised on time.
- Report damaged, stained, missing, or unserviceable linen and equipment.

5. Guest Service and Coordination
- Respond promptly and courteously to guest requests and housekeeping-related complaints.
- Coordinate with the Front Office regarding room status, early arrivals, late check-outs,



VIP rooms, and special requests.
- Coordinate with the Engineering Department for maintenance defects and follow up until rectification.
- Ensure guest privacy, comfort, and satisfaction are maintained at all times.
- Report lost-and-found articles according to hotel procedures.

6. Hygiene, Safety and Security
- Ensure compliance with hotel hygiene, sanitation, and safety standards.
- Ensure cleaning chemicals are labelled, stored, diluted, and used correctly.
- Monitor the protected operation and upkeep of housekeeping equipment.
- Report accidents, hazards, suspicious activities, and damages to the appropriate authority.
- Follow hotel procedures for handling guest belongings, room access, and lost property.

7. Reporting and Documentation
- Maintain room inspection checklists, room status records, cleaning schedules, and daily duty allocation sheets.
- Report room discrepancies and communicate room readiness to the Front Office.
- Record maintenance issues, guest complaints, and corrective actions taken.
- Prepare shift handover reports and communicate pending tasks to the next shift.
- Report staff shortages, inventory discrepancies, and operational concerns to the Executive Housekeeper.

8. Quality Control and Compliance
- Ensure compliance with hotel SOPs, brand standards, and departmental policies.
- Conduct routine inspections and take corrective action wherever standards are not met.
- Monitor staff performance and provide guidance for improvement.
- Support departmental audits, training sessions, and cleanliness inspections.
- Perform any other duties assigned by the Executive Housekeeper or management.

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits

- Commuter assistance
- Adaptable schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Housekeeping supervisor (Vagator)
🏢 Golden Tulip Vagator Goa
📍 Vagator