Position: General Manager (GM)

Department: Food & Beverage Operations

Industry: Restaurant / Hospitality

Experience: 8–12 years in hospitality, including at least 3–5 years in a managerial role

Qualification: Degree or Diploma in Hotel Management or a related field preferred

Job Summary

We are looking for an experienced and dynamic General Manager to oversee the overall operations of a restaurant and bar. The candidate will be responsible for ensuring excellent guest experiences, managing restaurant and bar operations, driving revenue, controlling costs, leading the team, and maintaining high standards of food quality, service, hygiene, and compliance.

The ideal candidate must have strong restaurant management experience along with sound knowledge of bar operations, beverage management, and alcoholic beverage service.

Key Responsibilities

1. Restaurant Operations

- Manage daily restaurant operations and ensure smooth service.
- Maintain high standards of food quality, presentation, service, and guest satisfaction.
- Monitor table turnover, reservations, guest feedback, and service efficiency.
- Coordinate with the kitchen and service teams to ensure seamless operations.
- Handle guest complaints and resolve operational issues professionally.

2. Bar Operations & Beverage Management

- Oversee bar operations, beverage service, and bar staff.
- Possess knowledge of cocktails, mocktails, spirits, wines, beers, and other beverages.
- Understand beverage costing, menu pricing, portion control, and stock management.
- Monitor bar inventory, beverage consumption, wastage, and pilferage.
- Ensure proper bar setup, presentation, hygiene, and service standards.
- Drive bar revenue through beverage promotions, upselling, and menu development.




- Ensure compliance with applicable liquor licensing regulations and responsible alcohol service practices.

3. Team Management

- Recruit, train, supervise, and motivate restaurant and bar employees.
- Prepare staff rosters and manage manpower requirements.
- Conduct performance reviews and ensure staff follow SOPs.
- Maintain discipline, grooming, attendance, and qualified service standards.

4. Sales & Financial Management

- Achieve restaurant and bar sales targets.
- Monitor revenue, food and beverage costs, labour costs, and operating expenses.
- Prepare and review daily, weekly, and monthly sales reports.
- Control operational costs and improve profitability.
- Identify opportunities to increase average guest spending and repeat business.

5. Inventory & Vendor Management

- Monitor food and beverage stock levels and conduct regular stock audits.
- Coordinate with suppliers and maintain effective vendor relationships.
- Ensure accurate receiving, storage, requisitioning, and stock rotation.
- Minimise wastage and prevent inventory discrepancies.

6. Compliance, Hygiene & Safety

- Ensure compliance with food safety, hygiene, fire safety, and workplace regulations.
- Maintain applicable liquor licences and bar-related compliance requirements.
- Ensure all operational records and documentation are maintained properly.

7.



Guest Experience & Business Development

- Build strong relationships with guests and encourage repeat visits.
- Plan special events, promotions, and beverage-led activities.
- Monitor customer feedback and implement improvements.
- Support marketing initiatives and strategies to increase restaurant and bar revenue.

Required Skills & Experience
- Proven experience managing restaurant operations at a senior level.
- Strong knowledge of bar operations and beverage management.
- Excellent leadership, communication, and team-management skills.
- Understanding of P&L;, budgeting, sales forecasting, and cost control.
- Knowledge of restaurant POS systems, inventory systems, and reporting.
- Strong problem-solving and guest-handling abilities.
- Ability to manage high-volume operations and work flexible shifts.

Preferred Candidate Profile
- Experience managing both restaurant and bar operations.
- Knowledge of cocktails, spirits, wines, beers, and beverage costing.
- Experience in premium dining, casual dining, fine dining, or a restaurant with a full-service bar.
- Commercially focused, guest-oriented, and capable of leading a large team.

Important Requirement: Candidates must have practical knowledge of bar operations in addition to restaurant management experience. Candidates with restaurant-only experience and no bar knowledge may not be suitable for this position.

Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits

- Food provided
- Provident Fund

Ability to commute/relocate:
- Serilingampally, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
- ten: 8 years (Preferred)

Work Location: In person

📌 General Manager – Restaurant & Bar (Serilingampalle (M))
🏢 Shiv Sagar Restaurant u0026 Resort
📍 Serilingampalle (M)