Designation: Financial Service Associate – Financial Services

Role/Functional Area: Sales/Business Development

Location: Mumbai

Experience: 0.6 year – 2 years

Salary Range: Up to 3LPA + Lucrative Incentives

Role and Responsibility

· Business Targets: Achievement of business targets for all financial products as defined and agreed upon.

· Meet customers to sell all financial products

· Meet & counsel Walk -in & DSA customers who have been referred to him / her by HDFC Limited

· Influence customers to buy FD who have no prior HDFC Deposit relationship.

· Ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options.

· Obtain appropriate documents / information from the client and ensure the forms are duly completed before logging the sale.

· Communicate the necessary details to the customers for the products being bought by them.

· Ensure sale is completed through / in line with the defined sales process.

· Maintain product mix across types of loans / value of loans (Eqt., Housing, etc.)

· and appropriate open market share for all products (PAR / ULIP / Non Par).

· Co-ordinate for all claims processing (with the help of TM/ ASM/ Coordinators / SM representatives).

· Closely monitor the HL data of the HL executives mapped to maximize the business opportunities.

· Ensure maximum joint calls with each HL executive mapped.

· Ensure that all reports are created and maintained in a timely manner (DSR, Sales Dairy, etc.)

· Ensure that all documents are properly scanned and there are no mistakes while lead updating in the system.





· Be completely aware of the products being offered by the company and understand competition offering to be able to handle customer objections.

· Be updated with the latest product features to enhance his / her selling abilities

· Ensure all desired matrix and business composition (persistency, funded, non-funded, etc.) are met

· Relationship Building:

· Manage relationship with HL executives mapped to him / her.

· Maintain good relations with HDFC Limited

· Maintain positive relationship with Channel partners & DSA

· Build relationship with the assigned / sourced customer to create opportunities for various products to fulfil the customer’s financial needs.

· Account Management & Servicing:

· Manage and service the existing customer portfolio.

· Coordinate with the TM / Coordinator / SM for post sales service request form the customers (claims, endorsements, policy copy etc.)

· Timely sharing of updated reports with the customers on products being bought by them.

· Co-ordinate with the customers at the time of renewals.

· Certification and regulatory compliance:

· Be compliant towards selling of various products by undergoing the training and certification for IRDA, AMFI etc. towards selling of insurance and any other products

· The FSA has to be conscious and vigilant towards declaration of the customer information. In case FSA feels there is disconnect in the information shared by customer versus his/her observation, they need to crosscheck the information before booking the business.

· Ensure the right quality of business being sourced.

Desired candidate profile

· Must be a graduate from any stream

· Should have minimum 6 months of experience in sales (insurance)

· Open for travelling

· Candidate must have good communication skills

📌 financial service associate (Mumbai)
🏢 HDFC Sales
📍 Mumbai