- Sales Upselling Selling astrology consultations, kundli analysis, and related services.
- Communication Skills Solid verbal communication and customer interaction.
- Lead Conversion Converting potential customers into paying clients.
- Customer Relationship Management (CRM) Maintaining customer records and follow-ups.
- Persuasion Negotiation Convincing customers and handling objections professionally.
- Cross-Selling Recommending relevant astrology services and paid consultations.
- Telecalling Making outbound calls and handling inbound sales inquiries.
- Target Achievement Meeting daily, weekly, and monthly sales targets.
- Customer Handling Understanding customer needs and resolving queries.
- Product Knowledge Understanding astrology, horoscope, kundli, numerology, and related services.
- Follow-Up Management Following up with leads through calls, WhatsApp, and messages.
- Active Listening Understanding customer concerns and recommending suitable services.