Power Platform Solution Architect :

Minimum Experience :

- 5 years' experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape.
- 3 years' experience configuring Dynamics 365 Customer Service functionality including Omnichannel, Unified Routing, PCF, etc.
- 7 years of .Net experience writing plug-in code for Dynamics CE.
- 3 years of REACT experience.
- 3 years of Power Automate experience.
- 2 years of PowerBI experience.

Desired Skillset :

- Deep understanding of Dynamics 365 CE capabilities including customization, configuration, and user management.
- Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals, and native mobile applications.
- Proven track record of successfully delivering at least 2 Dynamics CE implementation projects for high volume contact centers.
- Hands-on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways.
- Familiarity with Agile development methodologies.




- Proficient in Microsoft Office 365 suite and Microsoft ADO Testing Module.

Soft Skills :

- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to lead and collaborate with cross-functional teams.
- Detail-oriented with strong organizational and project management skills.

Certifications :

- Required : Dynamics 365 Fundamentals (MB-910), Microsoft Power Platform Dynamics 365 Core (MB-200), Power Platform App Maker Associate (PL-100), Dynamics 365 Customer Service Functional Consultant Associate (MB-230), Power Platform Developer Associate (PL-400).
- Beneficial : Power Platform Functional Consultant Associate (PL-200), Dynamics 365 Power Platform Solution Architect Expert (PL-600), MS Dynamics Fast Track recognized architect, Microsoft Most Valuable Skilled (MVP).

Project Objectives :

- Continued development of the Journi Applications and functionality.

Duration : 12 months.

Schedule : US Eastern Time.

📌 Ekfrazo Technologies - Power Platform Solution Architect (India)
🏢 Ekfrazo Technologies Private
📍 India