Description

Lead end-to-end delivery of Microsoft Dynamics 365 CRM projects.

Manage and mentor CRM development and support teams.

Design, develop, and implement solutions using Dynamics 365 Sales and Field Service.

Configure and customize Dataverse, Power Apps (Model-Driven Apps), and Power Automate.

Develop custom plugins, workflows, PCF controls, and integrations.

Build and maintain integrations with external applications using REST/SOAP APIs.

Participate in solution architecture, estimation, and technical design discussions.

Manage CRM security roles, business units, solution deployment, and ALM processes.

Perform data migration, data validation, and system optimization activities.

Collaborate with business stakeholders to gather requirements and translate them into technical solutions.

Ensure Agile/Scrum best practices are followed throughout the project lifecycle.

Support testing, deployment, production releases, and post-production activities.

Enable Skills-Based Hiring No ECMS REQ IDAdditional Details

- ECMS REQ ID : 580201
- Project Location 1 : Pan India
- Project Location 2 : (No Value)
- Project Location 3 : (No Value)
- Project Location 4 : (No Value)
- Delivery SPOC : [email protected]
- Relevant Experience : 5+ Years
- Mandatory skills :



8+ years of experience in Microsoft Dynamics CRM / Dynamics 365 CE.5+ years of experience leading CRM delivery teams.Strong expertise in:Dynamics 365 SalesDynamics 365 Field ServiceDataversePower Apps (Model-Driven Apps)Power AutomateHands-on experience in:C#.NET CoreJavaScript / TypeScriptPlugins & Custom WorkflowsPCF (Power Apps Component Framework) ControlsExperience with:REST/SOAP API IntegrationsSQL ServerData Migration Tools and ActivitiesStrong knowledge of:CRM Security ModelSolution ManagementApplication Lifecycle Management (ALM)Experience working in Agile/Scrum delivery environments.Team leadership and end-to-end Dynamics 365 CRM project delivery experience.
- Desired skills : Microsoft Dynamics 365 CE certifications.Experience in Insurance domain projects.Strong problem-solving and stakeholder management skills.Knowledge of Azure services, Azure DevOps, and CI/CD pipelines.Experience with Power Platform governance and best practices.Exposure to Dynamics 365 Customer Service and Customer Insights.Hands-on experience with performance tuning and CRM optimization.Experience working in global delivery and client-facing environments.Solid communication, leadership, and team management skills.Ability to drive multiple workstreams and manage project delivery independently.
- Domain (Industry) : Insurance
- BGC (Before onboarding / After onboarding) : PostOB
- Total Experience (Ex. 5-7 Years) : 8 to 10
- BGC Details : NA
- BGC Vendor : NA
- Mode of Interview : Face to Face
- WFO / WFH / Hybrid : Hybrid
- Please enter shift timings : 9:00 am – 6:30pm
- Shift Timings : General

📌 ECMSRQ# 580201_MSPDYNX_CRM - Sales & Field Service_ India
🏢 Trigent Software
📍 India