Designation: Dispatch Executive

Department: Dispatch / Logistics

Reporting To: Stores Manager / Production Manager / Operations Manager

Location: Factory / Warehouse / Interior Project Sites

- Job Purpose To ensure the timely, accurate, and safe dispatch of finished furniture, interior fixtures, materials, and other products from the factory to project sites or customer locations, while maintaining proper documentation and coordinating with internal departments and transport vendors.
- Key Responsibilities

A. Dispatch Planning and Coordination

- Plan and schedule daily dispatches according to project requirements and delivery deadlines.
- Coordinate with the Production, Stores, Purchase, Quality, and Project departments.
- Verify the readiness of finished products before dispatch.
- Prioritize urgent and time-sensitive project deliveries.
- Ensure materials are dispatched to the correct project site and location.

B. Material Verification and Documentation

- Verify item descriptions, quantities, dimensions, and project codes against approved dispatch documents.
- Prepare delivery challans, dispatch notes, gate passes, and other required documents.
- Maintain records of dispatched materials and obtain customer/site acknowledgements.
- Ensure that all dispatch documents are properly authorized.
- Update dispatch registers and maintain accurate records.

C. Packing and Loading

- Ensure proper packing, labelling, and protection of furniture, laminates, fixtures, hardware, and other interior materials.
- Check materials for visible damage before loading.
- Coordinate with loading workers to ensure safe and systematic loading.
- Ensure materials are secured properly to prevent damage during transportation.
- Follow factory safety procedures during loading and unloading.

D. Transport and Delivery Management





- Coordinate with transporters, drivers, and logistics vendors for vehicle arrangements.
- Verify vehicle availability, capacity, and suitability for the materials being transported.
- Track dispatched vehicles and follow up on delivery status.
- Inform the concerned Project Engineer or Project Manager about dispatch and delivery updates.
- Escalate transportation delays, vehicle breakdowns, and delivery issues to the reporting manager.

E. Coordination with Project Sites

- Confirm delivery schedules with site engineers and project teams.
- Ensure the site is ready to receive materials before dispatch.
- Coordinate for unloading arrangements and material receipt confirmation.
- Report shortages, damages, rejected materials, or delivery discrepancies immediately.
- Arrange follow-up dispatches for pending or missing items with approval.

F. Inventory and Record Management

- Update stock-outward records and dispatch registers.
- Ensure dispatched quantities match the approved material issue documents.
- Maintain records of pending dispatches, completed deliveries, and returned materials.
- Support stock reconciliation and internal audits.
- Maintain proper filing of dispatch-related documents.

G. Safety and Compliance

- Ensure compliance with company dispatch procedures and safety rules.
- Check that materials are packed and handled safely.
- Prevent unauthorized material movement from the factory.




- Report material damage, discrepancies, and safety incidents promptly.

3. Required Skills and Competencies
- Positive coordination and communication skills.
- Knowledge of dispatch procedures and logistics operations.
- Basic computer knowledge, including MS Excel and email.
- Ability to maintain accurate documentation and records.
- Good planning, time management, and problem-solving skills.
- Attention to detail in checking quantities and materials.
- Ability to coordinate with factory workers, drivers, vendors, and project teams.
- Knowledge of interior materials, furniture, plywood, laminates, hardware, and retail fixtures is preferred.

4. Educational Qualification and Experience
- Qualification: PUC / Diploma / Any Graduate.
- Experience: 1–3 years in dispatch, logistics, stores, or material handling.
- Experience in an interior, furniture manufacturing, retail fit-out, or shopfitting company will be an advantage.

5. Key Performance Indicators (KPIs)
- On-time dispatch and delivery percentage.
- Accuracy of dispatched materials and quantities.
- Number of dispatch errors and material shortages.
- Timely preparation and submission of dispatch documents.
- Reduction in transit damage through proper packing and loading.
- Timely coordination with project sites and transporters.
- Accuracy of dispatch registers and stock-outward records.
- Reduction in pending dispatches and delivery delays.

6. Key Working Relationships
- Production Department
- Stores Department
- Quality Department
- Purchase Department
- Project and Site Engineering Teams
- Transporters and Logistics Vendors
- Security and Loading Teams

Pay: ₹30,000.00 - ₹38,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Dispatch Executive (Yelahanka)
🏢 Hammer & Nail
📍 Yelahanka