: Client Servicing Manager – Programmatic & Performance Marketing

Company: Alchemist Marketing Solutions

Division: Dotwise Digital

Experience: 5–7 Years

Location: Mumbai

About Dotwise Digital

Dotwise Digital is the digital division of Alchemist Marketing Solutions, focused on delivering digital advertising and marketing solutions to help brands strengthen their online presence, reach the right audiences, and drive measurable business results.

We are looking for an experienced and articulate Client Servicing Manager with a strong understanding of digital marketing, programmatic advertising, and performance marketing. The ideal candidate should be comfortable managing client relationships, coordinating campaign execution, identifying business opportunities, and driving lead generation initiatives.

Key Responsibilities

- Client Servicing & Relationship Management: Manage day-to-day client communication, understand client requirements, and build robust, long-term relationships.
- Programmatic Campaign Coordination: Coordinate with internal teams to plan, execute, monitor, and optimise programmatic advertising campaigns.
- Performance Marketing: Possess a good understanding of digital advertising channels, including Google Ads, Meta Ads, DV360, and other performance marketing platforms.
- Lead Generation: Identify potential clients, explore new business opportunities, and support lead generation and business development initiatives.
- Campaign Management: Work closely with internal teams to ensure campaigns are executed efficiently and aligned with client objectives.
- Reporting & Insights: Prepare campaign performance reports, analyse key metrics, and communicate insights and recommendations to clients.




- Client Presentations: Participate in client meetings, present campaign strategies and performance updates, and communicate digital marketing solutions effectively.
- Internal Coordination: Collaborate with media, programmatic, performance marketing, and creative teams to ensure smooth campaign delivery.
- Business Growth: Identify opportunities to expand existing accounts, pitch relevant digital solutions, and contribute to revenue growth.

Required Skills & Qualifications
- 5–7 years of experience in client servicing or account management within a digital marketing, advertising, or media agency.
- Prior experience handling clients for programmatic advertising campaigns is essential.
- Good understanding of programmatic platforms, preferably DV360, and the digital advertising ecosystem.
- Strong knowledge of performance marketing, including Google Ads, Meta Ads, audience targeting, campaign optimisation, and performance metrics.
- Experience in lead generation, prospect identification, or new business development.
- Excellent verbal and written communication skills, with the confidence to interact with clients and present ideas effectively.
- Strong coordination, relationship management, presentation, and problem-solving skills.
- Ability to manage multiple clients and campaigns while meeting deadlines.

Ideal Candidate We are looking for someone who combines strong client-facing skills with a solid understanding of digital and programmatic marketing. The candidate should be confident in client conversations, proactive in identifying new business opportunities, and capable of coordinating with internal teams to deliver effective, performance-driven digital campaigns.

📌 Digital Marketing Manager (Mumbai)
🏢 Alchemist Marketing u0026 Talent Solutions
📍 Mumbai