Position: Deputy General Manager - Skill & Education

Location: New Delhi

Job Purpose To lead and manage projects and business initiatives under the Skill & Education Vertical, ensuring effective project implementation, achievement of business targets, government and institutional partnerships, financial sustainability, and operational excellence.

Key Roles and Responsibilities:

1. Project Leadership & Operations

- Lead end-to-end implementation of Education and Skill Development projects, from planning and mobilisation to execution, monitoring and closure.
- Ensure achievement of project targets, timelines, quality standards and contractual deliverables.
- Develop and implement SOPs, operational processes and review mechanisms to improve project efficiency.
- Identify operational risks and implement timely corrective measures to ensure smooth project delivery.

2. Government & Stakeholder Coordination

- Build and maintain relationships with Central and State Government Departments, Ministries, Universities, Skill Councils, CSR organisations and other institutional stakeholders.
- Coordinate with government and institutional partners for project acquisition, approvals, implementation and resolution of operational issues.
- Represent the organisation in stakeholder consultations, project review meetings and official discussions.

3. Business Development & Expansion

- Identify and develop new business opportunities in Education, Higher Education, Skill Development, Digital Learning, Assessment and Certification.
- Prepare concept notes, project proposals, MoUs/MoAs, business plans and commercial models for new initiatives.
- Develop strategic partnerships and support the expansion of existing programmes.
- Identify opportunities for sustainable revenue generation and long-term business growth.

4. Programme Monitoring & Quality Assurance





- Monitor project performance through MIS, dashboards, KPIs and periodic reviews.
- Ensure compliance with contractual obligations, operational guidelines and prescribed quality standards.
- Oversee audits, assessments, evidence verification and implementation of corrective actions.
- Track project outcomes and recommend improvements to enhance service delivery and programme effectiveness.

5. Financial & Commercial Management

- Monitor project budgets, revenue, expenditure, vendor payments and receivables.
- Support the preparation of financial proposals, project costing, revenue-sharing models and commercial arrangements.
- Ensure projects are delivered within approved budgets and contribute to the financial sustainability of the vertical.
- Identify cost optimisation opportunities and monitor financial performance against approved targets.

6. Team Management & Leadership

- Lead, mentor and develop project teams to achieve organisational and project objectives.
- Define KRAs, monitor individual and team performance, and ensure accountability.
- Foster collaboration, effective communication and a performance-oriented work culture.
- Ensure optimal utilisation of manpower and other project resources.

7. MIS, Reporting & Management Reviews

- Ensure timely preparation of management reports, project dashboards and performance review documents.
- Analyse project data, identify performance gaps and recommend corrective measures.




- Provide regular updates to senior management on project progress, financial performance, risks, challenges and business opportunities.

8. Strategic Planning & Initiatives

- Contribute to the annual business plan, growth strategy and expansion roadmap for the Skill & Education Vertical.
- Support the development of recent programmes aligned with organisational objectives and emerging sectoral opportunities.
- Undertake other strategic and operational responsibilities as assigned by senior management.

Educational Qualification & Experience

- Qualification: Masters Degree in Management, Education, Social Sciences, Public Administration or a related discipline.
- Experience: 10–12 years of relevant professional experience in project management, skill development, education programmes, government projects or institutional partnerships.
- Experience in managing large-scale government-sponsored projects, stakeholder relationships, business development and project operations will be preferred.

Key Competencies

- Strategic planning and execution
- Government and institutional stakeholder management
- Project and operations management
- Business development and partnership management
- Financial and commercial acumen
- Team leadership and people management
- MIS, data analysis and performance monitoring
- Problem-solving, decision-making and risk management
- Strong communication, coordination and negotiation skills

Desired Candidate Profile The ideal candidate should have a strong understanding of the Education and Skill Development ecosystem, experience in managing government or institutional projects, the ability to build strategic partnerships, and a proven capability to lead teams, manage project finances and deliver measurable business and operational outcomes.

📌 Deputy General Manager II Skill and Education (New Delhi)
🏢 Common Service Centres (CSC)
📍 New Delhi