Job Summary

We are looking for a proactive D2C Operations Executive to manage end-to-end backend ecommerce operations on Shopify and Unicommerce. The role involves product listing, website merchandising, inventory synchronization, order management, Shopify app management, and ensuring seamless day-to-day D2C operations.

Key Responsibilities

- Manage Shopify backend, including product listings, pricing, inventory, collections, and website merchandising.
- Maintain accurate product information, offers, inventory, and promotions.
- Manage Shopify apps and third-party integrations.
- Handle inventory and order management through Unicommerce, ensuring accurate stock synchronization.
- Oversee the complete order lifecycle, including fulfillment, returns, refunds, and RTO management.
- Coordinate with warehouse, logistics, customer support, finance, and tech teams for smooth operations.
- Configure discounts, payment gateways, shipping rules, and troubleshoot operational or integration issues.
- Support product launches,



campaigns, and sale events with complete backend readiness.
- Monitor operational reports and identify process improvement opportunities.

Requirements

- 2–5 years of experience in D2C Ecommerce Operations.
- Hands-on experience with Shopify and Unicommerce.
- Solid understanding of inventory management, order fulfillment, payment gateways, logistics, returns, and RTOs.
- Experience with Shopify apps, website merchandising, and third-party integrations.
- Proficiency in Excel/Google Sheets and ecommerce reporting.
- Strong analytical, problem-solving, and stakeholder management skills.

KPIs

- Order Processing &
- Fulfillment SLA
- Inventory Accuracy &
- Synchronization
- Product Listing Accuracy
- Order Cancellation &
- RTO Management
- Website Issue Resolution
- Operational Efficiency &
- Customer Experience

📌 C Operations Executive (Noida)
🏢 Pebble
📍 Noida