Quvisor is hiring for a rapid-growing, sustainability-focused consumer brand based in the Netherlands. It’s one of our associate companies, and it sells eco-friendly household products to individuals and businesses through subscriptions.

You’ll be the first point of contact for the company’s customers in Europe. You’ll handle questions about orders, subscriptions, deliveries and payments, and make sure every customer feels heard. You’ll be on Quvisor’s payroll and work every day with the client’s team in the Netherlands.

Key Responsibilities

- Customer support (B2C and B2B): Answer customer questions by email, chat and phone, resolve complaints, and turn problems into positive experiences.
- Subscription and order management: Change subscriptions, fix orders that didn’t go through correctly, update product preferences,



and keep everything running smoothly in the background.
- Delivery issue resolution: Find out why a delivery went wrong, follow up with the fulfilment centre and courier partners, and get the customer a quick answer.
- Payments and administration: Handle questions about payments, refunds and invoices, and keep customer records accurate and up to date.
- Feedback and process improvement: Spot recurring questions and complaints, and suggest ways to improve service quality and internal processes.
- Team coordination: Work closely with the client’s operations, logistics and finance teams in the Netherlands.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Customer Support Specialist (Noida)
🏢 Quvisor Business Solutions
📍 Noida