Job Opportunity: International Voice Process(Customer Support profile)

Company Name: Mangalam Information Technologies Pvt Ltd

Website: mangalaminfotech.com

Location: Ahmedabad

Job Responsibilities

- Outbound calls & Inbound calls to the clients for Records Retrievals or facility
- Calling the insurance carriers based on the appointment received by the clients.
- Calling insurance companies to get the status.
- Willing to work in any process pertaining to voice based on the requirement.
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
- Work cohesively in a team setting and assist team members to achieve shared goals.
- Communication / Issue escalation to seniors if there is any in a timely manner.

Shift Timing: 5:30 PM to 2:30 AM

Key Perks

5 Days Working

Meal Faculty

2700/- -Attendance Bonus

25000/- Retention bonus

30 Paid Leaves Annually

Certified as a "Great Place to Work"

Pay: Up to ₹28,000.00 per month

Benefits

- Food provided
- Provident Fund

Work Location: In person

📌 Customer Support Specialist - Us Process - Voice Process - Night shift - Ahmedabad
🏢 Mangalam Information Technologies
📍 Ahmedabad