Skills Required : Operation, Back Office, Support, Claim Operation, (P&C;) - Property & Causality , Chat Support , Non - Voice
Role Description:
Non-voice team for US Property & Casualty Insurance that supports customer and agent inquiries through chat and back-office alert processing (Alerts Prep and Alerts Work).. This team does not handle phone or voice interactions
Experience Requirements
· Experience providing Insurance customer support within a high-volume, complex environment preferred.
· Insurance process –BPO/GCC overall experience of 1 to 3 years.
· 1 year of contact center or customer support experience preferred.
· Fluent English required, written and spoken.
· 1 year of experience in insurance or related field preferred
· US Property & Casualty Insurance customer service desired.
Education Requirements
· Bachelor's degree preferred.
Advantages
- Paid time off
- Provident Fund
Work Location: Hybrid remote in Pune, Maharashtra
📌 Customer Support Representative (Pune)
🏢 Eagle Drift Technologies
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.