Back to Job SearchReq ID: PAY-CUSTOMER InternshipClient Operations Remote / Hybrid Customer Success & Onboarding InternTechnology Stack Focus: Merchant Setup, Troubleshooting, Client Support
Paytimate Technologies Global Engineering Equal Opportunity & Merit-Based Employer About the Role
Guide new food and retail businesses through menu setup, hardware and thermal printer configuration, and provide active frontline support.
Key Responsibilities
- Onboard new merchants onto the Paytimate POS and billing platform.
- Assist clients with digital menu configuration, inventory categorization, and tax setups.
- Troubleshoot thermal receipt printer connections and hardware integrations.
- Serve as the primary point of contact for frontline merchant queries.
All About You (Requirements)
- Great patience, empathy, and active listening skills when solving client issues.
- Tech-savvy mindset with the ability to troubleshoot hardware/software quickly.
- Clear communication skills across chat, email, and phone calls.
- Customer-first approach with rigorous attention to detail.
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