: Customer Relationship Executive Location: Thrissur, Kerala Salary: ₹25,000 per month Experience: Minimum 2 years Qualification: Any Degree Language: Hindi proficiency is an added advantage Job Summary We are looking for a customer-focused and professional Customer Relationship Executive to build strong customer relationships, ensure customer satisfaction, and provide excellent customer service.
Key Responsibilities - Build and maintain positive relationships with existing and potential customers.
- Handle customer inquiries, complaints, and feedback professionally.
- Follow up with customers to ensure satisfaction and resolve issues promptly.
- Maintain customer records and update information in the CRM system.
- Coordinate with internal teams to address customer requirements.
- Make follow-up calls and communicate with customers through phone, email, and other channels.
- Support customer retention and improve overall customer experience.
Requirements - Any graduate degree.
- Minimum 2 years of experience in customer relationship management, customer service, or a similar role.
- Good communication and interpersonal skills.
- Solid customer-handling and problem-solving abilities.
- Basic computer knowledge and familiarity with MS Office.
- Hindi-speaking ability will be an added advantage.
- Ability to work independently and as part of a team.
Salary &
Benefits - Salary: ₹25,000 per month - Job Location: Thrissur, Kerala Interested candidates can apply with their updated resume.
Pay: ₹23,000.00 - ₹25,000.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund