● Answer customer calls and emails. ● Check shipment status on the computer and update customers. ● Follow up on pending deliveries and PODs with our branches and delivery staff. ● Address the complaints of customers and look for to resolve as early as possible. ● Keep records of daily calls, complaints, Current enquiries, requirements and maintain the data on daily basis.
📌 Customer Care Executive (Pune)
🏢 Kalayatan Logistics Private
📍 Pune
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