- Handle outbound calls
- Understand customer requirements and provide accurate solutions.
- Resolve customer queries and complaints professionally.
- Maintain a high level of customer satisfaction.
- Accurately update customer information and interaction details in the system.
- Generate lead for sales manager
- Maintain professionalism and proper communication throughout customer interactions.
Required Skills
- Excellent verbal and written communication skills in English.
- Positive listening and problem-solving abilities.
- Comfortable communicating with international customers.
- Basic computer knowledge and proficiency in MS Office
- Good interpersonal and customer-handling skills.