Company Description Payhawks Private Limited is a growing organization focused on delivering premium services and experiences for its members and clients. The company is committed to professional management, high service standards, and well-maintained facilities that foster a welcoming and inclusive environment. Team members are encouraged to take ownership of their work, collaborate effectively, and contribute to continuous improvement.

Payhawks values integrity, reliability, and customer satisfaction, and offers opportunities for career development and learning on the job. The culture emphasizes respect, accountability, and strong operational discipline.

Role Description The Clubhouse Manager is a full time, on-site role based in Mumbai, responsible for overseeing daily operations of the clubhouse and ensuring a high-quality experience for all members and guests. The role includes supervising clubhouse staff, managing schedules, coordinating housekeeping and maintenance, and ensuring that all facilities are safe, clean, and well-presented.

The Clubhouse

Manager will handle member inquiries and feedback, resolve issues promptly, and maintain strong relationships with residents, vendors, and service providers. Daily tasks also involve monitoring budgets, tracking inventory and supplies, supporting events and activities, and ensuring adherence to company policies and compliance requirements. This role requires active presence on the floor,



regular reporting to management, and continuous attention to service standards and operational efficiency.

Qualifications

- Strong clubhouse or facility management skills, including day-to-day operations oversight, vendor coordination, and basic budgeting and inventory management.
- Experience in customer service and stakeholder management, with the ability to handle member queries, complaints, and feedback in a professional and solution-oriented manner.
- Team leadership and people management capabilities, including supervising staff, organizing shifts, coaching team members, and fostering a respectful, inclusive work environment.
- Organizational and administrative skills, such as record-keeping, reporting, documentation, and familiarity with basic office software (email, spreadsheets, scheduling tools).
- Knowledge of safety, hygiene, and facility maintenance standards, with attention to detail and a proactive approach to identifying and resolving issues.
- Excellent verbal and written communication skills in English; proficiency in local languages used in Mumbai is an advantage.
- Prior experience in hospitality, residential clubhouse management, property management, or related service industries is highly beneficial.
- Relevant diploma or bachelor’s degree in hospitality management, facilities management, business administration, or a related field preferred.

📌 Clubhouse Manager (Mumbai)
🏢 Payhawks Private
📍 Mumbai